Conduent Introduces Next-Gen DOT1 Ticketing System for Italian Transit
Italian public transport operator Seta has become the first to implement Conduent’s advanced DOT1 ticket vending machine, covering the central provinces of Modena, Reggio Emilia, and Piacenza.
Digital Transformation for 77 Million Passengers
Conduent highlights that this rollout represents a major step in modernizing Seta’s ticketing services, benefiting its 77 million passengers with enhanced digital solutions.
Features of the DOT1 Ticket Vending Machine
- Compact kiosk with a user-friendly multimedia platform
- Advanced digital payment options:
- Contactless credit and debit cards
- NFC-enabled digital wallets on smart devices
- Peer-to-peer payments like PayPal
- Real-time transit updates and critical announcements through a live digital network
- Trip planning integrating real-time timetables from various transport services into a unified interface
- Cross-sell opportunities including ticket packages for multiple transport modes and destinations such as museums
New Revenue Streams through Multimedia Content
Operators can generate additional income by incorporating customized multimedia content from local partners, companies, and brands aiming to engage transit users.
Conduent: “The implementation marks a significant step in the digitalisation of Seta’s ticketing services for its 77 million passengers.”
Author's summary: Conduent’s DOT1 system modernizes ticketing for Seta, enhancing passenger experience with digital payments, real-time info, and new revenue opportunities through multimedia content.