Air India A350 Business Class: World Class Experience
I recently flew Air India's Airbus A350-900 business class on a 9 hour and 10 minute flight from London (LHR) to Delhi (DEL). This was the first part of my review trip, and the experience was truly exceptional. From the comfort of the seats to the quality of the amenities, service, food, and drinks, everything impressed me.
Transformation of Air India
Air India has undergone significant changes in recent years, having been privatized and working hard to reinvent itself. Although progress has been slow due to delays with new aircraft and seats, the carrier’s A350 business class shows promising improvements.
Cabin and Service Highlights
- Comfortable and well-designed cabin and seats
- High-quality amenities and entertainment options
- Delicious food and drink selections
- Excellent attentive service from the crew
- Complimentary Wi-Fi on board
"I loved how the airline is embracing its home country with just about every aspect of the service offered — it’s uniquely Indian."
Fleet Information
Air India's A350 fleet currently consists of six jets. These aircraft were originally intended for Aeroflot but were taken over by Air India due to sanctions. The product on these planes is similar to select Turkish Airlines A350 business class offerings.
Outlook
If Air India establishes this high level of service as its standard long-haul business class experience rather than an exception, it will become a strong competitor internationally. I would happily fly Air India again and seek it out on many routes.
Author's summary: Air India's A350 business class offers a unique, high-quality experience deeply rooted in Indian culture, marking a promising step in the airline's transformation.