Honolulu Zoo Launches New Digital Ticketing System
The Honolulu Zoo is introducing its first-ever digital ticketing platform, available starting Saturday, Nov. This new system aims to make ticket purchasing easier and enhance visitor convenience at the entrance.
Benefits of the New System
- Allows advance ticket purchases
- Reduces wait times at the zoo entrance
- Supports the zoo’s sustainability efforts
- Enables entry by displaying tickets on mobile devices
Partnership and Implementation
The upgrade was made possible through a partnership between the City and County of Honolulu and the zoo’s concessionaire, Service Systems Associates Group (SSA Group).
“This is a meaningful step in creating a smoother, more welcoming hospitality experience for every guest.” — Sean McNicholas, SSA Group CEO
Zoo's Perspective
“This is a big step for us in making visits to the Honolulu Zoo more seamless and convenient. We’re excited to step into this new chapter at the zoo and can’t wait to enhance the guest experience in the years to come.” — Jacqueline Peeler, Assistant Director at Honolulu Zoo
This update is part of the zoo's ongoing efforts to improve technology and visitor services.
Author's summary: The Honolulu Zoo’s new digital ticketing system streamlines entry and supports its sustainability goals, marking a significant improvement in visitor experience.