Sault Ste. Marie's New Website
The City of Sault Ste. Marie has updated its website after 20 years, promising a "fresh look, faster access, and easier navigation" to connect with City services.
The new website is organized around the central themes of live, work, play, and government, similar to other municipalities' websites, such as Sudbury's.
Key Difference
However, the City's new website lacks a 311 Customer Service Management system, a dedicated municipal telephone number that routes all non-emergency calls for municipal services.
- 311 CRM: a technology system that helps businesses manage and analyze interactions with customers.
- CRM stands for Customer Relationship Management.
A "fresh look, faster access, and easier navigation" to connect with City services.
Author's summary: Sault Ste. Marie's new website is missing a 311 system.
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