Sault Ste. Marie's New Website
After 20 years, the City of Sault Ste. Marie has updated its website, boasting a "fresh look, faster access, and easier navigation" that simplifies connecting with City services.
The website is organized around central themes of live, work, play, and government, similar to other municipalities like Sudbury.
Key Difference
Notably, the City's new website lacks a 311 Customer Service Management system, a dedicated municipal telephone number that routes non-emergency calls for municipal services.
- 311 CRM: a technology system that helps manage and analyze interactions with current and potential customers.
A 311 CRM is a dedicated municipal telephone number that cities in Ontario have adopted to route all non-emergency calls for municipal services.
The new website aims to provide a picturesque flow of information in an easy-to-understand format.
Author's summary: Sault Ste. Marie's new website lacks a 311 system.
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