Microsoft is facing a huge lawsuit involving millions of citizens due to allegedly misleading users about its Microsoft 365 platform.
The Australian Competition & Consumer Commission (ACCC) claims that Microsoft advised users to stick with an auto-renewal deal, despite cheaper or more useful offers being available.
The ACCC alleges that Microsoft failed to offer appropriate advice to users after adding its Copilot AI platform into the 365 platform in Australia in October 2024.
A successful case could result in a payout for affected users.
Author's summary: Microsoft faces lawsuit over unfair pricing.