The New York State Bridge Authority has acknowledged an error affecting E-ZPass customers who use the commuter plan, resulting in incorrect charges on their bills.
Hudson Valley customers reported issues with their recent bills, prompting the authority to investigate and address the problem.
The NYSBA shared that the issue has specifically affected E-ZPass holders who opted for the money-saving commuter plan.
The error occurred after the transition to cashless tolling, which was completed in 2022 with the removal of toll booths at the Mid-Hudson Bridge.
Author's summary: E-ZPass error affects Hudson Valley commuters.